We’re here to support you
Find answers to popular questions from graduates
You'll always be part of ÍÃ×ÓÏÈÉú and we're always here to help you.
Our alumni pages provide essential details including events, benefits, volunteering opportunities and further study options. For further information, take a look at frequently asked questions by fellow UoP graduate.
If you can't find what you're looking for, please reach out to us at alumni@port.ac.uk.
Awards, verifications and documents
Depending on when you studied with us, it will depend on what documents we can provide and where you order them from. Below shows how to go about ordering replacements:
3 March 2025 – present day graduates
You can order your award documents free of charge (postal charges apply) via the Awards and Verification Portal.
1 September 1992 to 2 March 2025 graduates
To request replacement award documents, including certificates and transcripts, please use the online store.
We're unable to provide replacement transcripts for graduates who completed their studies between 1992 and 1999 as the University did not retain module marks before this date.
We aim to process your request in 10-15 working days. However, at peak times between July and November, this may take longer.
1969 – 31 August 1992 graduates
To request a replacement award document, in the format of a proforma certificate, please use the Open University Validation Service. We’re unable to provide replacement certificates or transcripts for students who studied during this time.
Pre 1969 graduates
To request replacement award documents, please email awards@port.ac.uk and we will look into whether we are able to assist you.
We're unable to provide replacement transcripts for graduates who completed their studies before 1969, but we may be able to provide replacement certificates.
Please note that it can take up to 6 weeks for us to confirm whether we hold your data, depending on whether we have to recall paper files back from our offsite archive. If we are able to assist we will send you a link to pay for a replacement certificate.
Cost: £40 certificate
There are several ways to verify the authenticity of your qualifications to a genuine third party:
3 March 2025 – present day graduates
- Letter of Verification: This includes details like your qualification, registration period, mode of study, delivery location, and language of assessment.
- Cost: Digital copies are free; printed copies cost £12 plus postage.
- SmartVerify+ QR Code: You can scan the SmartVerify+ QR code on your award documents with a mobile device to confirm their authenticity.
- Third party connection: Allow third parties to log in and view your qualifications for verification via the Awards and Verification Portal. For more information on how to do this, read the above question "Can I give employers/others access to verify my award on the Awards and Verification Portal?".
We aim to process orders for printed letters of verification within 10-15 working days. Just keep in mind that during peak times (July and November), processing may take longer.
1 September 1992 to 2 March 2025 graduates
- Letter of Verification: This includes details like your qualification, registration period, mode of study, delivery location, and language of assessment.
- Cost: Digital copies are free; printed copies cost £12 plus postage.
- Certified copies: You’ll need to provide original documents or purchase replacements. We’ll stamp and sign copies to confirm their authenticity, sending them as a locked PDF.
- Cost: £10 per document.
We aim to process requests within 10-15 working days. Just keep in mind that during peak times (July and November), processing may take longer.
1969 – 31 August 1992 graduates
The Open University Validation Service can provide you with a proforma certificate to verify your qualification.
Pre 1969 graduates
You can verify the authenticity of your qualifications to a genuine third party via email:
- Letter of Verification: This includes details like your qualification, registration period, mode of study, delivery location, and language of assessment.
- Cost: Digital copies are free; printed copies cost £12 plus postage.
Module descriptors hold information about each of the modules you studied on your course. They include details on learning outcomes and assessment methods.
Employers or other educational establishments may sometimes request additional information on your studies, which module descriptors can provide.
If you graduated in 2021 or before, you may request a descriptor for just one module or for all modules studied on your course. A request costs a £15 flat-rate regardless of the number of descriptors requested. The cost is inclusive of VAT. Descriptors are currently only provided electronically and sent via email as PDF documents.
Please note that Module Descriptors are not available for students who studied in 2007 or before.
If you graduated post-2021, module descriptors can be found via the (free of charge).
If you're looking for a personal or character reference from an academic, you'll need to contact the faculty you studied under to see whether this can be arranged. Please email myport@port.ac.uk to request this.
Third party verification requests
If you're a third party requesting verification for a ÍÃ×ÓÏÈÉú award, this is managed by Prospects Hedd online verification service. There is a small charge per enquiry.
Prospects Hedd is managed by Jisc and has been providing a secure verification service for employers, screening agencies, embassies, councils and other institutions for over nine years. Verification requests through Prospects Hedd can be made to over 125 UK Higher Education Institutions.
How to register
To enquire, you need to register with .
Select ‘ÍÃ×ÓÏÈÉú’ from the list of UK higher education institutions and choose the option to 'verify a degree award'.
You'll also be required to upload a hand-signed consent form. Please ensure you adhere to the before submitting your request, as this will result in a delay to your request being actioned. Our consent form template can be found here.
Submitting an enquiry
You’ll need the individual’s name, date of birth, course, qualification, year of graduation and degree result. Dates of attendance will be given alongside the verification response.
To ensure your verification is submitted correctly and to receive a quick response, we recommend you input the data as per the degree certificate or ask the individual to give you their data as they believe it's recorded in the student records system or at the time of study. The enquiry will then come to us for verification, with a 15-working-day turnaround time.
Help
If you have any problems or queries, please email heddhelp@prospects.ac.uk
If you're applying for a course of further study or employment in the United States of America or Canada, you'll probably need to provide a credential evaluation report. This is a report that verifies what your UK award equates to in the USA or Canada.
World Education Services (WES) offers a credential evaluation service.
Once you have the required documents, please place your order through our , along with your WES reference number. Once we receive your documents, we'll check your award and stamp and certify the copy before we upload it to the secure WES portal.
We aim to process your request in 10-15 working days; however, at peak times (July and November) this may take longer. This service costs £10 per document.
If you're an overseas student or a graduate wanting to live or work abroad, you may need an Apostille certificate in addition to your parchment. Details on how to do this can be found on the Foreign and Commonwealth Office website. You'll need to appoint a solicitor to legalise the documents on your behalf.
Reconnecting with fellow alumni
Our lives often lead us far from the places we once called home and the friendships that were made - especially those that were such a big part of your university experience.
If you're looking for fellow alumni you may have lost contact with, we may be able to help. We can't share individual details due to privacy regulations, but we may be able to contact alumni on your behalf, or put out a call out on social media.
Please email alumni@port.ac.uk with your enquiry, including individual names, course(s) studied, approximate dates and any other relevant information. We'll see what we can do to help.
If you’re looking to organise a reunion but are unsure where to start, we can help.
Find more information on the events page below from finding friends, where to stay, what to do and meeting the Alumni Team on the day.
Alumni benefits
As a ÍÃ×ÓÏÈÉú graduate, you could receive 20% off tuition fees for a Master's or PhD (terms and conditions apply).
There’s a wide range of benefits as a ÍÃ×ÓÏÈÉú graduate, including library membership, discounted alumni rates at Ravelin Sports Centre, free careers support and help if you’re looking to build a start-up business.
Students accounts and access
As a graduate, you can access your University Google Account for two years after your course ends.
Don’t forget to transfer your data ahead of the account closure by visiting the . Or, if you still have access but cannot remember your password, contact the University’s for support.
